Financial Information

Financial Information

How to Pay Online

We've kept registration, consultation and even surgery as simple and streamlined as they can be-why let bill paying complicate or frustrate your experience? With our convenient online bill pay system, we're keeping that simple, too.

Our online bill payment system is designed to eliminate misunderstandings and questions, while keeping the payment process clear and easy-to-follow. Not to mention, it's nice to forego paper checks and postage, and to have the convenience of 24/7 service. Online bill pay utilizes a secure online portal that integrates with our system in real time, so your account and payment information are kept safe and your payments are processed quickly.

Viewmont Surgery Center is pleased to offer convenient, secure online bill pay:
Click here to begin

However, be advised that making an online payment does not immediately change any disposition related to your account. Any payment made after normal business hours will not be posted until the next business day. We reserve the right to decline an online payment if your account is in default for any reason. In addition to printing your receipt, we encourage you to verify with us by phone or email that that your payment has posted, particularly if your payment is made after normal business hours. Regular business hours are listed on the main contact page. Feel free to contact us directly with questions relating to your account or online payment: 828-624-1250

Facility Fees

Viewmont Surgery Center fees cover only the use of the facility, and do not include laboratory, pathology, surgeon, anesthesiologist or certified nurse anesthetist fees, nor does it include the cost of any implants used for your surgery. You will be billed separately for these fees.

Please let us know prior to your surgery if you need help making special financial arrangements; we're happy to discuss alternative payment methods with you.

Collections and Payment Policy

  • Co-pays and deductibles will be due on the day of your surgery.
  • For patients with no insurance coverage, all fees will be due in advance.
  • We're happy to accept cash, cashier's checks, credit cards and personal checks with valid identification.
  • CareCredit is a patient payment plan with eligibility determined by the patient's out-of-pocket expense. Plans extend up to 60 months and allow up to 18 months of interest-free payments. Apply at our facility, by visiting www.carecredit.com, or by calling (800) 365-2895 for an Automated Phone Application.

Medicare

Viewmont Surgery Center welcomes Medicare beneficiaries for treatment; we are Medicare certified and comply with all specified physical plant, staffing, safety and governance standards.

"Facility fees for approved services at an Ambulatory Surgery Center (facility where surgical procedures are performed, and the patient is released the same day). You pay co-insurance, and Part B deductible applies."
        - Medicare & You Handbook (regarding Part B-Covered Services)

For more information on your Medicare benefits, please visit www.medicare.gov.

On the other hand, if you have any questions regarding facility payments, insurance or other financial issues, please feel free to contact us directly.

Financial Assistance and Charity Care

If you believe you qualify for Financial Assistance or Charity Care, please contact our business office and someone will be happy to assist you with the application process to apply for these services. Our business office phone number is (828) 624-1272.

Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. In these cases, you shouldn't be charged more than your plan's copayments, coinsurance and/or deductible.

Click here for more information (PDF)

Click here to read the Supporting Statement (PDF)


50 13th Avenue NE Suite 1   |   Hickory, NC 28601   |   828-624-1250 (fax) 828-624-1251   |   © 2023 Viewmont Surgery Center. All rights reserved   |  
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